Question by d|DUbNiUM.01|b: I’m having problems with the Zune software :/?
I recently got a Windows Phone 7 (about two to three weeks ago) and needed to install the Zune Software to be able to transfer media files to my new phone (LG Quantum). When I installed, swelled tried to install he software I was encountered with problems. It would stop installing and say that it was unable to install into my computer and gave me an error code. It then redirected me to an online Zune support page. I followed the instructions,which required me to install a Microsoft FixIt program, which then uninstalled Zune and gave me a different location to which had a Zune download. Once installing it again, it worked. I was able to put music and pictures on my phone. Then about a few days later, I clicked on Zune to launch it and add more music. The Zune thing appeared and then failed to open. A message came up saying “Sorry for the inconvenience but Microsoft encountered a needs to close” and it gave me the option to send an error report which I did. Once the report was sent I tried to open Zune again. And again the same message came up and I did the same thing. This happened a multiple of times. So i uninstalled it and installed it again, many times, to which the install was successful but STILL when i tried to open Zune the same message would come up. So I then searched my computer for any registering containing the word ‘zune’ and deleted it (apparently when I uninstalled it not all the files were removed). I just installed it again hoping that it would work this time. The installation was successful on the first try and seemed as if it would work but to no avail it didn’t. When I clicked on Zune, the Zune symbol thing appeared and closed and the “Sorry for the inconvenience..” message appeared again. I’ve looked online to see if other people had that problem but I haven’t found any. I’m on a Windows XP Service Pack 3 and it meets the requirements for Zune to operate. I DO NOT KNOW WHAT TO DO AND IT’S EXTREMELY FRUSTRATING CAUSE I WANT TO PUT MUSIC ON MY PHONE!!!Any suggestions? (: I greatly appreciate any help or suggestions!!!
Best answer:
Answer by LadyOreo
I think you should call the Microsoft Customer service. They can answer all your Q’s> I was having trouble with my Zune and I called them. It turned out not to be such a big deal after all>
Know good? Leave your own answer in the comments!

